Laggan Cottage Booking Terms and Conditions
(By making a booking you are agreeing to the following):
Cancellations and refunds…
- All cancellation requests must be in writing.
- Cancellations (for any reason) made 14 days or more prior to arrival will receive a full refund less a $100 per night cancellation fee. For example; a single night stay will incur a $100 fee, a 2 night stay will incur a $200 fee. Cancelling one of two nights will incur a $100 fee.
- Cancellations or part cancellations (for any reason) within 14 days of arrival is non-refundable, the entire deposit will be forfeited.
- Gift vouchers are non refundable once booked.
Additional information…
- Full payment is required at the time of booking.
- Bookings may be secured by MasterCard, Visa (surcharges apply) or bank transfer. A valid credit card is required on check-in.
- Prices quoted are effective immediately and are subject to change without notice.
- The Cottage is available for arrival from 3pm. Departures are strictly by 10am.
- *Sunday single night stays must dine for lunch on Sunday, as the restaurant is not open for dinner. Access to the cottage is only available after lunch (from 3pm).
- Late checkouts may be requested, subject to availability, for an additional charge.
- No more than 2 adults are allowed to stay at one time.
- Laggan Cottage does not have facilities for, or allow for children or pets.
- Please note; Laggan does not have free to air TV (satellite TV available) and there is only Telstra 4g coverage. We offer complimentary WiFi.
- Cooking inside the cottage is not permitted by regulation, however a toaster, kettle and small fridge are provided.
Dining…
- Restaurant bookings are allocated a 2.5hrs time slot however will be considered a cancellation if greater than 15mins late. We ask all of our guests to arrive a few minutes early to avoid feeling rushed within a confirmed time slot.
- We offer a set five course ‘Pantry Dining Experience’ only, which is included in your package. Please read our current menu (subject to change) before booking.
- Given the nature of our set menu and the small size of our venue we are not able to cater for individual dietary requests. We do however cater for some serious food allergies, we encourage new taste experiences and are mindful that there might be a concern but please contact us prior to booking if unsure about our menu. Allergies (nuts/GF/shellfish etc.) & Vegetarians/Pescatarians must notify us at the time of booking (surcharges may apply). Multiple requests or requests within 48hrs of arrival may not be possible.